FAQ

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Welcome to our FAQs section, where we address the most common questions and
queries our clients and visitors often have.

FAQ SECTION

Frequently asked questions

Paradox Software is a Mexican company specializing in technology development, including mobile applications, web development, custom software solutions, and ATMs. We operate under a Nearshoring model, leveraging our strategic location and expertise to deliver high-quality solutions at competitive prices. Our teams of highly skilled professionals are ready to start your project with the efficiency and attention to detail it requires. With Paradox Software, you receive top-notch technology development at a lower cost, without compromising on quality.

At Paradox Software, we develop all types of technology, including:

  • Software Development:
    • Mobile applications
    • Web development
    • Custom software

    We have the capability to develop projects from scratch or take over existing projects.

  • Equipment Development:
    • ATMs

    We are also ready to develop technological equipment.

We are experts in cutting-edge technologies and can also manage your projects or teams.

At Paradox Software, we use the Nearshoring model to provide you with access to a highly skilled team of experts. This approach allows you to reduce production costs while maintaining effective and high-quality collaboration. Thanks to our geographic proximity and cultural understanding, we facilitate smooth integration and efficient communication, ensuring that your projects are developed with the highest possible quality.
Yes, Nearshoring is ideal for various project types, from small-scale tasks to large, complex software development projects. Paradox Software can adapt to the specific needs and scale of each project, providing a flexible team structure and resources to meet unique project requirements efficiently.
With Nearshoring, both the client and Paradox Software team share overlapping work hours, allowing for faster decision-making and real-time updates. Regular communication in a shared time zone improves project tracking and enables prompt responses to any challenges that arise, enhancing overall project efficiency.
Nearshoring is a model where companies delegate work to nearby countries, often within the same or a similar time zone. This contrasts with traditional outsourcing, which may involve working with teams in faraway locations with significant time zone and cultural differences. Nearshoring offers the advantage of close communication, shared work hours, and greater alignment with business practices.
Yes, changes can be requested once a project has started, as long as both parties agree on the adjustments to the initial proposal.
Paradox Software has experience in a wide range of industries, including: ● Education ● Government ● Restaurants ● Coffee Shop ● Funeral services ● Sales ● Transportation
Paradox Software combines technical expertise, a quality-driven approach, and a competitive Nearshoring model. This allows clients to access high-level technology at lower costs without compromising quality. Additionally, its geographical proximity and cultural alignment ensure smooth communication and effective development, which can be challenging with more distant providers.
Paradox Software is proficient in cutting-edge technologies, using current programming languages and tools for mobile applications, custom software, and web development. It also has experience in developing technological equipment, such as ATMs, and is prepared to handle complex tech projects.
When starting a project with Paradox Software, an initial consultation phase is conducted to understand the client's needs and goals. Then, technical specifications and a development plan are created. Once approved, a specialized team is assigned to work closely with the client, from start to finish, ensuring constant communication and adjustments as needed.
An NDA (Non-Disclosure Agreement) is a legal agreement between two parties that ensures any confidential information shared will not be disclosed or used without authorization. It is crucial for protecting sensitive information shared by our clients, ensuring that any data—whether strategic, commercial, or technical—is kept strictly confidential.
The duration of confidentiality depends on what is agreed upon in the NDA. Generally, the obligation to maintain confidentiality extends even after the contract ends and can last for several years or indefinitely, depending on the nature of the information. This detail is always clearly outlined in the agreement before signing.
If either party violates the NDA terms, they may face legal consequences, including financial penalties and potential termination of the contract. We take confidentiality very seriously, and any breach of the agreement will be addressed with the utmost seriousness to protect our clients' interests.
At Paradox Software, we do not focus on a specific client niche. Instead, we work with a diverse range of sectors and types of clients. Whether your business is in finance, healthcare, e-commerce, technology, education, or any other industry, we are equipped to provide tailored software development solutions to meet your unique needs. Our goal is to deliver effective and customized technological solutions, regardless of your business sector.
Our main offices are in Mexico at Calle 9 Avenida 35, Deportiva, 84230 Agua Prieta, Sonora. In the United States, we have meeting offices in Douglas, Arizona, and Tucson, Arizona.
Yes, we provide IT training tailored to your business needs. Our training is programs cover various IT aspects, our high including software usage, cybersecurity
Paradox Software implements rigorous security practices and protocols to protect client data at every project stage. Additionally, it has a team of technology experts and a management process that guarantees information protection, maintaining high-security standards in both software and developed equipment.
Paradox Software's Nearshoring model allows clients to access a highly qualified team while reducing production costs and facilitating effective collaboration due to geographical proximity and cultural affinity. This model ensures efficient communication and smooth integration, resulting in high-quality projects with optimized timelines.
Yes, Paradox Software offers maintenance and support services for its projects once completed, ensuring that systems continue to operate optimally and can adapt to new needs or technological updates.
At Paradox Software, we don’t focus on a specific sector. Instead, we adapt quickly to each project’s unique needs, regardless of industry.
The cost of a project is calculated after gathering and assessing the client’s specific requirements.
Client or designated stakeholder involvement is flexible. When the team is assigned, the client can decide the level of interaction they wish to maintain with the team. At a minimum, we aim for a weekly meeting to ensure alignment and progress.
Nearshoring generally has lower operational costs than in-house teams, as it reduces the need for onsite resources. Compared to offshoring, Nearshoring also minimizes expenses related to extended project timelines and miscommunication, as the closer collaboration and cultural similarities help streamline project completion.
Nearshoring is entirely legal because it’s based on international trade agreements and service contracts between companies in different countries. These agreements are supported by laws and treaties that facilitate the exchange of services and protect both companies and their employees. Additionally, Paradox Software adheres to local and international regulations to ensure each project is managed ethically and professionally, respecting the laws of each country involved.
An NDA covers any confidential information shared between the parties during the course of collaboration. This can include business details, financial data, internal processes, source code, marketing strategies, and more. We clearly specify which types of information are considered confidential and establish restrictions on its use and disclosure.
Yes, the NDA is a fundamental part of our collaboration process. We require our clients to sign a confidentiality agreement before sharing any sensitive information with us. This ensures the protection of your data and strengthens our trust-based relationship.
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